Returns & Exchanges

At Woolly Made, we stand behind the quality of our craftsmanship and want you to be fully satisfied with your purchase. If your order isn't quite right, we offer a 30-day return or exchange window for all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is protected from damage during transit.

• 3.
  Ship It Back

  Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.